- Order Placement
- Customer places an order.
- Sales team confirms the order details.
- Order Processing
- Sales order created.
- Inventory checked for product availability.
- Inventory Management
- Stock updated.
- Reorder products if inventory is low.
- Procurement
- Purchase order created for suppliers.
- Suppliers deliver goods to the warehouse.
- Warehousing
- Products received and stored.
- Inventory updated in the system.
- Order Fulfillment
- Pick products from the warehouse.
- Pack and prepare for shipment.
- Shipping
- Products shipped to the customer.
- Shipping details updated in the system.
- Delivery
- Products delivered to the customer.
- Delivery confirmation received.
- Payment Processing
- Invoice generated.
- Payment received and recorded.
- Customer Service
- Post-sale support.
- Handling returns and exchanges.